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Management
information needs of clinician managers in a metropolitan teaching
hospital
Sarah Shand
and Joanne Callen [ PDF
]
Abstract
Clinician managers need relevant, current and integrated information
to assist them in their managerial roles. This study examined the
management information needs of clinician managers (doctors, nurses,
data managers and a business manager) from a metropolitan teaching
hospital. A purposive sample, of 15 clinician managers and five
Information Unit staff who provide the clinicians with management
reports, was interviewed by one researcher between July and
September, 2001. The clinician managers indicated a preference for
up-to-date, tabular or graphic management reports specific to their
clinical specialty, and for education in interpreting the reports.
The Information Unit staff members were willing to assist in these
respects, and to present at Clinical Unit meetings to facilitate
communication between the information providers and users. Clinician
managers also required data for comparison with similar units within
the area health service, or state-wide; they used the management
reports mainly to assist with staffing and budgetary management.
Continuous communication between providers and users of management
information is essential to support the management function of
clinicians.
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