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HIMAA
Locked Bag 2045
North Ryde, NSW
Australia 1670
ABN 54 008 451 910
ISSN 1322-4913

 
Health Information Management Journal

ISSN 1833-3583 (Print) ISSN 1833-3575 (Online)
Volume 39 Number 3

Contents
Volume 39 Number 3

See previous issue> HIMJ 39(2)

The health information management workforce: changes and opportunities
Guest editorial:
The health information management workforce: when opportunities abound
Vicki Bennett
p4 
 [ more ]

Abstract
In the last issue of HIMJ, in her guest editorial, Kerryn Butler-Henderson outlined many of the proposed changes that the health system is likely to face in the near future. Change seems to be a constant theme that we must get used to and adapt to if we are to survive in the 21st Century. But Health Information Managers (HIMs) are like chameleons – we have always adapted and changed to embrace our emerging role in the evolving health system structures. We were once known as Medical Record Librarians and then we transformed into Medical Record Administrators. When we realised we were not content to stay in the ‘basement’ forever, we emerged as Health Information Managers. So, what is next for our profession?


Reviewed articles:
Research
Matched comparison of GP and consultant rating of electronic discharge summaries
Lesley Stainkey, Tilley Pain, Margaret McNichol, John Hack and Lynden Roberts p7 [ more ]
 

Abstract

Queensland Health is implementing a state-wide system to electronically generate and distribute discharge summaries. Previously, general practitioners (GPs) have indicated that the quality of the discharge summary does not support clinical handover. While the electronic system will address some issues (e.g. legibility and timeliness), the quality of the discharge summary content is predominantly independent of method of generation. As discharge summaries are usually generated by interns, we proposed that improvement in the quality of the summary may be achieved through education. This project aimed to compare the perceptions of hospital-based consultant educators and recipient GPs regarding discharge summary content and quality. The discharge summary and audit tool were sent to the recipient GP (n=134) and a hospital consultant (n=14) for satisfaction rating, using a 5- point Likert scale for questions relating to diagnosis, the listing of clinical management, medication, pathology, investigations, and recommendations to GP. Sampling was performed by selecting up to 10 discharge summaries completed by each first-year intern (n=36) in 2009, during the second, third and fourth rotations at the Townsville Hospital until a total of 403 was reached. Matched responses were compared using the Kappa statistic. The response rate was 93% (n=375) and 63% (n=254) for consultants and GPs respectively. Results from this study demonstrated that GPs were more satisfied with discharge summaries than were consultants. An anomaly occurred in three questions where, despite the majority of GPs rating satisfied or very satisfied, a small but proportionally greater number of GPs were very dissatisfied when compared with consultants. Poor or fair agreement between GPs and consultants was demonstrated in medications, pathology results, investigations and recommendations to GP, with GPs rating higher satisfaction in all questions. Lower consultant satisfaction ratings compared with GP ratings suggest that consultants can evaluate discharge summary content to the level required by GPs for clinical handover. Therefore, consultants can appropriately educate interns on discharge summary content for GP needs.

Reliability of ICD-10 external cause of death codes in the National Coroners Information System
Lyndal Bugeja, Angela J Clapperton, Jessica J Killian, Keran L Stephan and Joan Ozanne-Smith p17 [ more ]

Abstract
Availability of ICD-10 cause of death codes in the National Coroners Information System (NCIS) strengthens its value as a public health surveillance tool. This study quantified the completeness of external cause ICD-10 codes in the NCIS for Victorian deaths (as assigned by the Australian Bureau of Statistics (ABS) in the yearly Cause of Death data). It also examined the concordance between external cause ICD-10 codes contained in the NCIS and a re-code of the same deaths conducted by an independent coder. Of 7,400 NCIS external cause deaths included in this study, 961 (13.0%) did not contain an ABS assigned ICD-10 code and 225 (3.0%) contained only a natural cause code. Where an ABS assigned external cause ICD-10 code was present (n=6,214), 4,397 (70.8%) matched exactly with the independently assigned ICD-10 code. Coding disparity primarily related to differences in assignment of intent and specificity. However, in a small number of deaths (n=49, 0.8%) there was coding disparity for both intent and external cause category. NCIS users should be aware of the limitations of relying only on ICD-10 codes contained within the NCIS for deaths prior to 2007 and consider using these in combination with the other NCIS data fi elds and code sets to ensure optimum case identification.


A response to Bugeja, Clapperton, Killian, Stephan and Ozanne-Smith
Jessica Pearse and Leanne Daking p27 [ more ]

Abstract
The National Coronial Information System (NCIS) Unit welcomes all studies that aim to assess the reliability of the NCIS and to increase understanding of any limitations when using these data. In accordance with the limitations outlined in the study by Bugeja et al. (2010), we endorse the authors’ recommendations against sole reliance on ICD-10 codes to identify cases of interest on the NCIS, and encourage supplementing searches by using additional NCIS data fields such as Intent, Mechanism of Injury, Object or Substance Producing Injury. These extra data fields may allow for identification of cases that do not have an ICD-10 code (due to an inability to match NCIS and Australian Bureau of Statistics [ABS] data), or more recent cases that have not yet been assigned an ICD-10 code. We also acknowledge that the NCIS has limitations when it comes to the completeness of ICD-10 codes across the NCIS dataset and we are working with the ABS to improve the data-matching process between our two data collections.


Professional Practice and Innovation:
Geographical information systems: an effective planning and decision-making platform for community health coalitions in Australia
Scott Baum, Elizabeth Kendall, Heidi Muenchberger, Ori Gudes and Tan Yigitcanlar
p28 [ more ]

Summary
The development of locally-based healthcare initiatives, such as community health coalitions that focus on capacity building programs and multi-faceted responses to long-term health problems, have become an increasingly important part of the public health landscape. As a result of their complexity and the level of investment, it has become necessary to develop innovative ways to help manage these new healthcare approaches. Geographical Information Systems (GIS) have been suggested as one of the innovative approaches that will allow community health coalitions to better manage and plan their activities. The focus of this paper is to provide a commentary on the use of GIS as a tool for community coalitions and discuss some of the potential benefits and issues surrounding the development of these tools.


Reports:
Current issues impacting on the education of the health information management workforce: role of the HIMAA Education Committee
Alex Toth p34 [ more ]

Abstract
Rapid changes in the health sector and the consequent demand for Health Information Managers (HIMs) who have the required competencies to practice in the profession means that the Education Committee1 of the Health Information Management Association of Australia (HIMAA) and HIMAA more broadly have to be flexible and respond to this changing landscape. This issue is compounded by major changes currently occurring within the tertiary education sector, including restructuring of university courses, which has impacted on university staff and created huge upheaval for these staff, including those delivering programs in health information management. The challenge for both the HIMAA Education Committee and for HIMAA as a professional organisation is to tackle all of these issues on the many levels involved in order to ensure the continuing strength of the Australian health information management profession, both now and into the future.

Health information management and clinical workforce issues
Jennie Shepheard p37 [ more ]

Abstract
In early 2008, it became apparent that many Victorian hospitals were having 
difficulty filling Health Information Manager (HIM) vacancies and that the service area most specifically affected was the clinical coding services. However, at that stage there was only anecdotal evidence to support the suggestion of a workforce shortage. There was no knowledge of the underlying issues and no understanding of the profile of the existing HIM workforce in Victoria. Nothing was known about attrition rates and, importantly, no definitive knowledge of vacancy rates. As this perceived shortage of clinical coders had the potential to adversely impact on the casemix funding model, the Victorian ICD Coding Committee (VICC) decided to undertake a survey and they enlisted the help of the Victorian Department of Health (DH) Workforce unit to do so. Two follow-up studies were subsequently undertaken by a small graduate group2 within the DH. The findings of the initial survey and the two follow-up studies supported the contention that Victoria had a workforce problem.

Coding in Ireland: time for recognition
Deidre Murphy p42 [ more ]

Abstract
Recognition of skilled coders’ work within the Irish health system is long overdue. A project being undertaken in Ireland now by the central office for coding at the Economic and Social Research Institute (ESRI) is exploring ways to raise the coders’ profile, promote a profession of clinical coders and ensure quality benchmarks for all stakeholders, including the introduction of accredited training. The Hospital Inpatient Enquiry (HIPE) at the ESRI uses ICD-10-AM and trains and supports coders in all aspects of their work. This paper also presents some preliminary findings of a HIPE workforce study undertaken in early 2010. The establishment of a recognised clinical coder profession through engagement with all stakeholders and the accreditation of Irish coder education would enhance the position and recognition of coding as a skilled profession within the Irish healthcare system, and also ensure those data meet the highest national and international data quality standards.

Casemix funding optimisation: working together to make the most of every episode
Carly Uzkuraitis, Karen Hastings and Belinda Torney p47 [ more ]

Abstract
Eastern Health, a large public Victorian Healthcare network, conducted a WIES optimisation audit across the casemix-funded sites for separations in the 2009/2010 financial year. The audit was conducted using existing staff resources and resulted in a significant increase in casemix funding at a minimal cost. The audit showcased the skill set of existing staff and resulted in enormous benefits to the coding and casemix team by demonstrating the value of the combination of skills that makes clinical coders unique. The development of an internal web-based application allowed accurate and timely reporting of the audit results, providing the basis for a restructure of the coding and casemix service, along with approval for additional staffing resources and inclusion of a regular auditing program to focus on the creation of high quality data for research, health services management and financial reimbursement.


'Write Right': the GSAHS clinical documentation project
Ann Stewart and Tony Robben p50 [ more ]

Abstract
The Clinical Documentation Project was piloted at one site in Greater Southern Area Health Service (GSAHS) in New South Wales; it aimed to improve the standard of clinical documentation by 50% between March and August 2005. The main intervention was the use of a Self Directed Documentation Learning Package (SDDLP). Results achieved a 75% improvement in clinical documentation within six months and a 46.5% improvement in clinicians’ confidence in their level of knowledge on documentation requirements.


Conference Reports:
Clinical Documentation, Coding and Analysis Conference
Jennie Shepheard and Brian Stanley p53 [ more ]

Technology in Healthcare Summit
Glenda Wyatt and Jenni Webster p55 [ more ]

Professional Practice:
The role of a Health Information Manager in creating data fit for purpose
Brooke Macpherson p58 [ more ]


Solomon Oslands experience - holiday with a heart
Kerrie Clement p60 [ more ]


Professional Profiles:
Sue Walker: a wonderful career  p63 [ more ]

Narelle Portakiewicz: Chief Health Information Manager, SA Health
p66 [ more ]

Obituary:
Vale Joyce Wilson
Phyllis Watson  p68 [ more ]


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